We Make Your Planet

Every new Planet Fitness location starts with mandatory signage that includes your core branded elements.

Beyond the mandatory items, most franchise operators add additional options like the PF digital clock, wall covering, and promotional window graphics.

Your Account Manager can walk you through the recommended package based on your floor plan and budget — or visit the PF SignShop to browse the full catalog.

The most popular add-on items across the PF network include the digital clock (an NEC exclusive), branded wall covering for high-traffic areas, and additional informational signs.

We track ordering trends across the network and can share what operators in your region are choosing.

Ask your Account Manager for current recommendations.

Yes — we strongly recommend ordering at least one extra roll of each pattern (a “rainy day roll”) with your initial order.

Wall covering is produced in dye lots, and colors can vary slightly between production runs.

Having a matched roll on hand means any future repairs or expansions will be seamless. It’s a small upfront investment that prevents a costly mismatch later.

It’s common, and we handle it. Our estimating team reviews every set of plans against current PF brand standards before quoting.

If your architect’s specs reference discontinued products or outdated designs, we’ll catch it and correct it — ensuring your location is built to the current standard without delays or reorders.

This is one of the advantages of working with a partner who has tracked every PF design update for over 25 years.

For products like the PF digital clock and backlit fabric displays — yes.

These items require a licensed electrician to connect the power supply.

We’ll specify electrical requirements on your quote so your electrician knows exactly what’s needed before installation day.

Do not attempt to install electrical signage without a licensed professional.

Yes. The PF digital clock requires a recessed electrical outlet behind the mounting location.

This should be installed during your construction phase, before the wall is finished.

You can find all of our spec sheets and installation instructions on our website https://www.northeastcolor.com/installation-guides.

Share this with your general contractor early — adding the outlet after the fact is significantly more expensive.

Wallcovering and interior signage orders typically ship within 5–7 business days from quote/proof approval.

Occasionally during peak seasons our lead time is extended, however, your Account Manager will let you know.

Payment information is included with your invoice and order confirmation.

We accept credit card payments through our secure payment link, and ACH transfers are available by contacting our finance team at 603-812-4460.

Your Account Manager can answer any additional payment questions.

Scroll up to the Meet Your Team section to see your dedicated PF account team with direct contact information.

If you’re unsure who manages your region, call us at 603.436.8210 or email sales@northeastcolor.com and we’ll connect you immediately.

For custom projects, we need your artwork files in high resolution: minimum 150 DPI at full size, in CMYK color mode, with all fonts outlined.

Accepted formats include AI, EPS, PDF, PSD, and TIFF.

Your Account Manager can provide our detailed file submission guide with complete specifications.

Low-resolution files (72 DPI, RGB) will delay your project — when in doubt, send us what you have and we’ll tell you if it works.

Please note: temporary and promotional signs do not need corporate approval. However, all permanent signs need to be approved by corporate.

You can place your order through our PF SignShop or contact your account manager. Consolidating orders and shipping to single locations can save on shipping costs.

Accept the package and note the damaged items. The sticker on each sign and wall covering package includes inspection instructions.

Many times you will have signs that survived. Report all damage to your Account Manager within 10 days of delivery with photos of both the packaging and product damage.

Northeast Color will replace and cover shipping on all products damaged in transit.

Yes. All products are warrantied for one year from installation date or receipt of product.

The PF digital clock and all electronic products are included. If a product is defective, we’ll repair or replace it at no charge during the warranty period.

Installation services are also warrantied for one year from the date of installation.

For specific warranty questions or claims, contact your Account Manager for assistance.

Certain products can be returned within 30 days of delivery in unused, undamaged, resellable condition. Custom products, including cut letters, are not eligible for return.

Wallcovering returns have separate requirements: only full rolls in original shipping tubes are accepted, and a restocking fee applies.

For all returns, contact your Account Manager — they’ll walk you through the process.

Reach out to your Account Manager. Products may have been discontinued or may not have been added to the site yet.

If you don’t see it, it doesn’t necessarily mean it’s not available.